NTK Research
Is the UGREEN DH4300 Plus right for these buyers?
NTK researched the UGREEN DH4300 Plus's documented capabilities and compared them against 3 defined buyer scenarios.
Family photo and PC backupAutomatic phone photo backup, Mac and Windows computer backup and an offsite copy, all run from an app. Good fit
Buyer scenario: A family backing up phone photos and home computers, set up and run from an app with no command line
Buyer budget: up to about $1,100 for the NAS itself, before drives
Requirements met
- Phone photo backup
- Mac and Windows computer backup
- Drive-failure protection and capacity
- Offsite backup
- App-based setup and updates
- Remote photo access
- TV streaming
Why it fits
The DH4300 Plus covers phone and computer backup, protected four-bay storage, remote access and an external-drive copy, though its computer client must remain running and the owner must manage the offsite drive.
What to verify in real-world use
Unattended firmware installation is not explicitly stated, and backup reliability, restore behaviour, relay performance, selected-drive compatibility and TV codec compatibility.
Small office file serverAbout 8 staff: Windows file sharing, self-service snapshots, PC backup and an offsite copy, with an outside IT provider. Poor fit
Buyer scenario: A small office of about 8 staff needing Windows file sharing, snapshots and PC backup, looked after by an outside IT provider
Buyer budget: up to about $1,500 for the NAS itself, before drives
Not met or not established
filesystem snapshots with self-service file restore documented for this model; vendor Windows endpoint backup for 10 PCs with no per-device licence; vendor warranty of 3 years or longer stated on the vendor's Australian page
Why this verdict
The DH4300 Plus has only a two-year warranty, limits snapshot recovery to administrators, and does not establish licence-free backup for ten PCs.
What to verify in real-world use
The ten-PC backup licensing position, actual restore duration, usable RAID capacity after overhead, remote-backup destination, and exact UPS compatibility remain unestablished, and the generic UGOS articles do not name this model.
Home lab self-hosterContainers, a media server for remote streaming and a virtual machine or two, for someone comfortable with Docker. Not suitable
Buyer scenario: A home self-hoster running containers, a media server and a virtual machine or two, comfortable with Docker and the command line
Buyer budget: up to about $1,000 for the NAS itself, before drives, memory and SSD upgrades
Not met or not established
x86 CPU for broad container image support; room for at least 16GB RAM; NVMe or SSD capacity usable as a fast pool for containers/VMs; virtual machine support
Why this verdict
The DH4300 Plus has four protected drive bays and hardware video processing, but its ARM processor, fixed 8GB memory, lack of M.2 storage and lack of virtual machine support rule it out for this setup.
What to verify in real-world use
VPU availability to the intended media-server container, simultaneous remote-stream capacity, codec compatibility and actual workload power.
Research basis: NTK compares product capabilities, compatibility evidence and current market context where relevant against the requirements of each defined buyer scenario.
The UGREEN NASync DH4300 Plus is a competent 4-bay NAS for home users and small offices, delivering a modern hardware platform and a capable UGOS Pro software stack at a price that undercuts some Synology alternatives but can be close to comparable QNAP pricing, depending on retailer and promotion. But it comes with some meaningful caveats around software maturity, distributor support, and long-term ecosystem confidence that Australian buyers should weigh carefully before committing.
In short: The UGREEN DH4300 Plus suits home users and SOHO buyers who want a modern 4-bay NAS with solid hardware at a lower price than Synology or QNAP equivalents. It runs a capable but still-maturing OS. UGREEN sells direct through its own official UGREEN AU store, with warranty claims going straight to UGREEN AU and a 2-year warranty, 30-day returns, and 30-day price match included. Buy it if you're technically confident and have a solid backup strategy. Avoid it if you need enterprise-grade support, a proven long-term software ecosystem, or are a first-time NAS buyer who may need hand-holding.
UGREEN NASync DH4300 Plus. Overview
UGREEN entered the NAS market in earnest in 2024, announcing the NASync range at CES in January and launching it via Kickstarter that March, as a direct challenger to Synology's consumer and prosumer lineup. The DH4300 Plus sits in the mid-tier of that range, as a 4-bay unit aimed squarely at home power users, content creators, and small office setups that need more than two bays but don't require the higher-end CPU horsepower of the DXP-series models.
The DH4300 Plus has generated genuine interest in Australia. It offers a well-specified hardware platform, a clean chassis design, and a software ecosystem that borrows heavily from the Synology playbook, which is a compliment, given Synology's DSM remains the benchmark for NAS operating systems. The question for Australian buyers is whether the hardware and software package is mature enough in 2026 to justify moving away from the established players.
Technical Specifications
| Model | UGREEN NASync DH4300 Plus |
|---|---|
| Drive Bays | 4 x 3.5" / 2.5" SATA |
| Processor | Rockchip RK3588, 8-core ARM. |
| RAM | 8GB LPDDR4X (fixed, non-expandable). |
| M.2 NVMe Cache Slots | None |
| USB Ports | 1x USB-C and 2x USB-A. |
| Network Ports | 1x 2.5GbE RJ-45. |
| HDMI Output | 1 x HDMI 2.0 (4K@60Hz) |
| PCIe Expansion | None |
| Operating System | UGOS Pro |
| Wake on LAN | Yes |
| Fan | 1x 140mm system fan. |
| Power Supply | external 12V/6A adapter. |
| Dimensions | 155 x 155 x 215.7mm. |
| AU market price | about $629 |
| Warranty | 2 years (manufacturer) |
Hardware Design and Build Quality
The DH4300 Plus is a well-built unit for its price category. The DH4300 Plus has a plastic outer enclosure and plastic drive trays, with a clean, understated design. The four top-access drive trays accept 3.5-inch and 2.5-inch SATA drives, which must be secured with the supplied screws, with a solid locking mechanism. The drive trays themselves feel more substantial than those found on some entry-level QNAP units.
The 140mm system fan runs quietly under typical workloads. Home media streaming, light backup tasks, and file sharing are all handled without the unit becoming acoustically intrusive. Under sustained sequential workloads (large file transfers, RAID rebuilds), the fan ramps up noticeably but remains within acceptable limits for a home or office environment.
One front USB-C port and two rear USB-A ports provide peripheral connectivity. The single 2.5GbE port is a highlight. The DH4300 Plus provides one 2.5GbE connection and does not support two-port link aggregation, and for home network setups on a 2.5GbE switch, a single port already comfortably saturates most NBN connections. The DH4300 Plus has no user-accessible PCIe expansion slot.
The external power brick is worth noting. An internal PSU is generally preferable for longevity and reliability in a 24/7 device, and the external adapter approach is a trade-off that UGREEN has made in favour of a smaller chassis footprint. In practice this is unlikely to be an issue for most buyers, but it's worth being aware of.
Processor and Performance
The DH4300 Plus uses an eight-core ARM Rockchip RK3588. In practical NAS terms this means:
- File serving and backup: Handles multiple simultaneous SMB/NFS connections without breaking a sweat. Multi-user home or small office scenarios are well within its capability.
- Plex Media Server: The DH4300 Plus does not have Intel Quick Sync and should be planned around direct playback. Test your specific Plex workflow before relying on it.
- Docker and VMs: The RK3588 and fixed 8GB LPDDR4X configuration can run compatible ARM64 Docker containers; practical capacity depends on the containers and workload. Running multiple containerised apps alongside file serving is feasible. The DH4300 Plus supports Docker but does not support virtual machines. Manage expectations accordingly.
- Surveillance: Adequate for a handful of camera streams, though the DH4300 Plus is not the first choice for a dedicated NVR deployment.
The DH4300 Plus has no M.2 NVMe slots and does not support NVMe caching or NVMe storage pools.
UGOS Pro Software. What It Does Well and Where It Falls Short
UGOS Pro is UGREEN's NAS operating system, and it's clearly been built with Synology DSM as the reference point. The interface is clean and modern, the initial setup process is smooth, and the core functionality, including file management, RAID configuration, user/permission management and network share setup, is well-implemented and approachable for non-technical users.
The app ecosystem is where the comparison to Synology becomes more challenging. Synology's Package Center has been built over more than a decade and hosts hundreds of first and third-party applications. UGOS Pro's app library is smaller and, as of early 2026, still maturing. First-party apps cover the essentials: a file manager, photo management (Photos), a download manager, and basic media server functionality. Docker support is available, which meaningfully extends what the platform can run. Docker is supported, but containers must be compatible with the DH4300 Plus's ARM architecture and fixed 8GB RAM.
Areas worth scrutiny include Active Directory integration (functional but less mature than Synology's implementation), advanced snapshot management, and the breadth of first-party backup integrations. For straightforward home and small office use cases, UGOS Pro handles the job well. For complex business environments with AD domains, granular permissions, or integrations into existing IT infrastructure, Synology DSM or QNAP QTS remain the more battle-tested options.
UGREEN has been releasing regular firmware updates, which is encouraging. The trajectory of UGOS Pro development has been positive, but buyers should evaluate the platform as it exists now, not on the assumption of future features.
Storage Configuration Options
The DH4300 Plus supports the standard RAID configurations: JBOD, RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10. For a 4-bay unit, RAID 5 provides one-drive fault tolerance and, with four equal-capacity drives, usable capacity equivalent to three drives, protecting against a single drive failure while maximising usable capacity. RAID 6 (two drive redundancy) is available for those who prioritise resilience over capacity.
Drive compatibility is an important consideration. UGREEN publishes a compatibility list, and NAS-grade drives from Seagate (IronWolf) and Western Digital (WD Red Plus, WD Red Pro) are the recommended choices for 24/7 operation. Drive cost is a material part of the total build cost for a populated 4-bay unit. Budget accordingly.
The DH4300 Plus has no M.2 slots, so it does not support NVMe caching or NVMe storage pools.
Networking: 1x 2.5GbE and NBN Relevance
A single 2.5GbE port is one of the DH4300 Plus's stronger networking features relative to its price bracket. On a modern home or small office network with a 2.5GbE switch, a single 2.5GbE connection provides up to 312MB/s theoretical throughput. Actual throughput depends on drive performance, RAID layout, workload and protocol overhead.
Link aggregation is not available on the DH4300 Plus because it has only one Ethernet port.
For NBN users considering remote access: Upload speed depends on the plan and access technology: NBN 100 services are generally capped at up to 20Mbps upload, while accelerated Home Fast on eligible FTTP/HFC provides up to 50Mbps, enough for remote file access and backup syncing, but not for high-bitrate 4K remote streaming without significant transcoding overhead. If your ISP uses CGNAT (common on some NBN plans and fixed wireless connections), CGNAT prevents conventional inbound port forwarding; DDNS alone does not bypass it. Use a public IP, UGREENlink, or a suitable outbound tunnel/relay service. Check your connection type with your ISP before relying on remote access features.
UGREEN's DDNS and remote access via the UGOS Pro app is functional and straightforward to configure for typical home use cases. For business remote access requirements, a proper VPN (may be deployable through Docker rather than supported natively) is the more robust solution.
Australian Pricing and Where to Buy
The UGREEN NASync DH4300 Plus is available directly from UGREEN AU at $629.99; the UGREEN DH4300 Plus market price is about $594. The price is competitive among 4-bay NAS models, but the DS423+ is discontinued; compare live pricing against the current Synology DS425+ and QNAP TS-433.
UGREEN sells direct through its own official store rather than through the traditional vendor to distributor to reseller chain that covers Synology, QNAP, and Asustor. The UGREEN AU storefront is the primary Australian channel. Warranty claims are handled directly with UGREEN AU, with a 2-year warranty, 30-day returns, and a 30-day price match included. This is a shorter chain than buying from an established brand with a local distributor like BlueChip or Dicker Data behind them, though it's still a different experience worth knowing about upfront.
For context on the broader UGREEN lineup:
UGREEN NASync Lineup: Australian Pricing and Availability
| Bays | AU Price | Availability | |
|---|---|---|---|
| DH2300 | 2-bay | $359.99 | Listed by UGREEN AU |
| DH4300 Plus | 4-bay | $629.99 | Listed by UGREEN AU |
| DXP2800 | 2-bay (Intel N100) | Not sold via UGREEN AU | Not available (UGREEN AU) |
| DXP2800 GT | 2-Bay | $679.99 | Listed by UGREEN AU |
| DXP4800 | 4-bay (Intel N100) | Not sold via UGREEN AU | Not available (UGREEN AU) |
| DXP4800 GT | 4-Bay | $899.99 | Listed by UGREEN AU |
| DXP4800 Pro | 4-bay (Intel Core i3-1315U) | $1,149.99 | Listed by UGREEN AU |
| DXP480T Plus | 4-bay thunderbolt | Not sold via UGREEN AU | Not available (UGREEN AU) |
| DXP6800 Pro | 6-bay | Not sold via UGREEN AU | Not available (UGREEN AU) |
| DXP8800 Plus | 8-bay | Not sold via UGREEN AU | Not available (UGREEN AU) |
NAS pricing varies by market, model, retailer, and availability. The UGREEN DH4300 Plus has a market price of about $594. Compare the exact features and current listing terms that matter to your setup before buying.
Australian Consumer Law protections apply when purchasing from UGREEN AU as an Australian-registered business. For any concerns regarding your consumer rights, refer to the ACCC at accc.gov.au. Note that NTKIT does not provide legal advice. This is general guidance only.
Warranty and Support. What Australian Buyers Need to Know
The DH4300 Plus comes with a 2-Year Product Warranty. Under Australian Consumer Law, the device must also last a "reasonable time" given its intended use as a 24/7 storage appliance.
The important nuance for UGREEN specifically: unlike Synology (distributed by BlueChip) or QNAP (distributed in Australia by Bluechip Infotech and Dicker Data), UGREEN sells direct rather than through a third-party distributor. The warranty chain for an established NAS brand looks like this: customer to retailer to distributor to vendor (Taiwan). For UGREEN, that chain is shorter: customer to UGREEN AU directly, with a 2-year warranty, 30-day returns, and a 30-day price match included.
This is not necessarily a poor experience. Support responsiveness can vary by channel and individual case. But it is a different experience to the well-worn Synology or QNAP warranty path. Warranty-resolution times can vary by brand, seller and claim circumstances, so UGREEN claims may follow a different timeline.
The single most important piece of advice: have the "what if" conversation before you need it. Ask UGREEN AU directly: if this unit fails, what is your warranty process? Is an advanced replacement available, or will I be without a NAS for the duration of the claim? A NAS that holds your only copy of important data is a risk regardless of brand. Plan for failure, and ensure your backup strategy can absorb an uncertain hardware-repair or replacement period.
A NAS is not a backup. Redundant RAID levels can keep an array available after a limited number of drive failures; RAID 0, JBOD and Basic do not provide drive-failure redundancy. It does not protect against accidental deletion, ransomware, fire, theft, or NAS hardware failure. Follow a 3-2-1 backup strategy: three copies of your data, on two different media types, with one copy offsite (or in cloud storage). Australian Consumer Law provides remedies for faulty goods and may also allow compensation for reasonably foreseeable loss or damage caused by a failure to meet consumer guarantees; seek legal advice for a specific claim. A NAS hardware failure may make data temporarily inaccessible, and recovery is not guaranteed; maintain an independent backup.
Who Should Buy the DH4300 Plus. And Who Shouldn't
The DH4300 Plus suits technically confident home users and small offices who want a well-specified 4-bay NAS at a competitive price point, are comfortable with a software platform that is still maturing, and have a solid backup strategy that doesn't depend on guaranteed next-day hardware replacement.
Specifically, the DH4300 Plus is a strong fit for:
- Home media server operators who want Jellyfin hardware transcoding through Rockchip RKMPP, or Plex primarily for direct playback, backed by a 4-bay RAID 5 array
- Home office or SOHO setups needing centralised file storage, Time Machine backup targets, and shared folder access
- Buyers who are comfortable with Docker and can self-manage applications that aren't available natively in UGOS Pro
The DH4300 Plus is not the right choice for:
- First-time NAS buyers who need a proven, extensively documented platform with deep community support. The current Synology DS425+ or another comparable Synology Plus-series unit offers a more established ecosystem with far more tutorials, community resources, and integration documentation
- Business-critical deployments where NAS downtime has a direct cost or where the organisation requires a distributor-backed support chain
- Users who need deep Active Directory integration or complex permission structures in an enterprise network context
- Anyone needing certainty around advanced replacement. Confirm the replacement options and claim process with UGREEN AU before purchasing
Pros
- The UGREEN DH4300 Plus has a competitive market price of about $594 for a 4-bay unit with these specs
- Rockchip RK3588 provides an eight-core ARM platform
- 1x 2.5GbE network port
- 8GB LPDDR4X RAM
- Clean, well-built chassis with drive trays that require screws
- UGOS Pro is approachable and covers core NAS functionality well
- Docker support significantly extends the software ecosystem
- 2-year manufacturer product warranty
Cons
- UGOS Pro is less mature than Synology DSM or QNAP QTS. Smaller first-party app ecosystem
- Community resources and third-party documentation are thinner than Synology or QNAP
- External power brick rather than internal PSU
- Community resources and third-party documentation are thinner than Synology or QNAP
- Advanced replacement availability is unclear. Buyers should confirm this before purchasing
- UGREEN is a newer NAS brand. Long-term software support and ecosystem commitment is less proven than established players
How It Compares to the Competition
The DH4300 Plus's most direct competitors at the 4-bay home/SOHO level are the Synology DS425+ and the QNAP TS-433. The discontinued Synology DS423+ used an Intel Celeron J4125, shipped with 2GB RAM and provided 1GbE networking; use the current DS425+ for live retail comparisons. The DH4300 Plus outspecifies it meaningfully on paper. The QNAP TS-433 uses a quad-core ARM Cortex-A55, while the DH4300 Plus uses an eight-core ARM Rockchip RK3588.
What Synology still holds over UGREEN is a decade-plus of DSM development, an enormous community, mature enterprise features, and a well-established Australian distribution chain through BlueChip. For buyers who want certainty in software, support, and ecosystem, the current Synology DS425+ or DS925+ remain relevant benchmarks. For buyers willing to trade some of that certainty for better hardware at a lower price, the DH4300 Plus is a genuine contender.
Within UGREEN's current Australian lineup, the listed 4-bay step-up models are the DXP4800 GT and DXP4800 Pro; the original DXP4800 is not listed in the current UGREEN AU catalogue. The UGREEN DXP4800 GT is $899.99 at UGREEN AU, the UGREEN DXP4800 Pro is $1,149.99 at UGREEN AU, and the UGREEN DH4300 Plus is $629.99 at UGREEN AU. Compare the models around workload and required features rather than assuming one price tier is automatically the right fit.
Related reading: our NAS buyer's guide, our AU retailer guide, and our UGREEN brand guide.
Use our free NAS Sizing Wizard to work out how many bays and what size drives you need.
Related reading: our UGOS Pro software guide and our best drives for UGREEN NAS.
See also: our complete UGREEN NAS Australia guide.
Looking for UGREEN accessories?
UGREEN also makes chargers, power banks, USB-C docks, wireless chargers, Ethernet adapters and storage accessories. We have sorted the Australian range into the products actually worth considering.
Browse UGREEN accessories →Where can I buy the UGREEN DH4300 Plus in Australia?
The UGREEN NASync DH4300 Plus is available directly from UGREEN AU at $629.99 via UGREEN AU. UGREEN sells the DH4300 Plus through its official UGREEN AU store, and the model is also listed by Australian retailers including Scorptec and PLE; pricing and stock vary by channel.
Does the UGREEN DH4300 Plus support Plex with hardware transcoding?
Plex can be deployed through Docker, but the DH4300 Plus has an ARM RK3588 and no Intel Quick Sync. Plan around direct playback and validate any transcoding workload before purchase. 4K HDR to SDR tone-mapping is more demanding and may struggle under sustained multi-stream load. Plex can be installed as a Docker container on the DH4300 Plus running UGOS Pro. Test your specific workflow before relying on it for a high-demand media server.
What is the warranty process for the UGREEN DH4300 Plus in Australia?
The DH4300 Plus has a 2-year manufacturer warranty. UGREEN sells direct through its own official store, so warranty claims are handled directly through UGREEN AU rather than via a local distribution chain, with a 2-year product warranty on the store's own terms, 30-day returns, and a 30-day price match also included. Before purchasing, it's worth asking UGREEN directly: what is the process if the unit fails? Is advanced replacement available? Warranty-resolution time varies by seller, diagnosis, stock availability and claim circumstances. Factor this into your planning and ensure you have a backup strategy that can tolerate that window. Australian Consumer Law applies to purchases from UGREEN AU. For official guidance on your consumer rights, visit accc.gov.au.
Can I use the DH4300 Plus for remote access over NBN?
Yes, with some caveats specific to Australian NBN connections. UGOS Pro supports UGREENlink and DDNS remote access through UGREEN's apps; a separate VPN solution may require router configuration or a compatible Docker deployment. The practical limiting factor for remote access in Australia is your NBN upload speed. Upload speed depends on access technology and plan: current Home Fast on eligible FTTP/HFC is 500/50 Mbps wholesale, while some 100 Mbps services on FTTN/FTTC remain capped at 20 Mbps upload, which is adequate for remote file access and syncing but not for high-bitrate 4K remote streaming. Additionally, some NBN plans and fixed wireless connections use CGNAT (Carrier-Grade NAT), which prevents direct port-forwarding and can block remote NAS access. Check your connection type with your ISP. If you're behind CGNAT, a VPN service or UGREEN's cloud relay may be required for reliable remote access.
What drives should I use with the UGREEN DH4300 Plus?
NAS-grade drives designed for 24/7 operation are strongly recommended: the Seagate IronWolf or IronWolf Pro, and the WD Red Plus or WD Red Pro are the standard choices. NAS-rated drives are designed and rated for multi-bay, always-on NAS workloads; verify the exact drive model against UGREEN's compatibility list before purchase. Drive cost is a material consideration when populating a 4-bay unit. Check UGREEN's drive compatibility list for the DH4300 Plus before purchasing, and confirm the drives you're considering are on the supported list.
Is UGOS Pro a mature enough operating system to trust with important data?
UGOS Pro handles core NAS functionality, including file sharing through documented protocols including SMB and NFS, RAID management, user permissions, backup tasks and media serving, reliably. It is a functional platform for home and SOHO use. Where it trails Synology DSM and QNAP QTS is in the breadth of its first-party application ecosystem, the depth of its enterprise features (such as Active Directory integration), and the volume of community documentation and tutorials available. UGREEN has been releasing regular updates and the trajectory is positive, but the platform is younger. Docker support substantially extends what UGOS Pro can run, compensating for the smaller native app library. Evaluate it on what it does today, not on anticipated future development.
How does the DH4300 Plus compare to the UGREEN DXP4800 GT and DXP4800 Pro?
For a current Australian purchase, compare the UGREEN DH4300 Plus with the DXP4800 GT and DXP4800 Pro. The UGREEN DXP4800 GT is $899.99 at UGREEN AU and uses an AMD Ryzen Embedded R2514 processor, 8GB DDR4 memory and 2 x 10GbE. The UGREEN DXP4800 Pro is $1,149.99 at UGREEN AU and uses an Intel Core i3-1315U, 8GB DDR5 memory, 1x 2.5GbE and 1x 10GbE. The UGREEN DH4300 Plus is $629.99 at UGREEN AU. For file serving, backup and direct playback, the DH4300 Plus may be sufficient subject to workload testing; choose a DXP model when its additional compute or networking features justify the higher price.
Compare all current UGREEN NAS models available in Australia, or explore how the DH4300 Plus stacks up against Synology and QNAP at the same price point.