NTK Research
Is the QNAP TS-464 right for these buyers?
NTK researched the QNAP TS-464's documented capabilities and compared them against 5 defined buyer scenarios.
Family photo and PC backupAutomatic phone photo backup, Mac and Windows computer backup and an offsite copy, all run from an app. Good fit
Buyer scenario: A family backing up phone photos and home computers, set up and run from an app with no command line
Buyer budget: up to about $1,100 for the NAS itself, before drives
Requirements met
- Phone photo backup
- Mac and Windows computer backup
- Drive-failure protection and capacity
- Offsite backup
- App-based setup and updates
- Remote photo access
- TV streaming
Why it fits
The TS-464 covers phone and computer backup, protected four-bay storage, remote photo access and an offsite copy through QNAP's graphical apps, though the owner must configure the storage and backup jobs.
What to verify in real-world use
Phone-background upload reliability, restore behaviour, myQNAPcloud Link performance, selected-drive compatibility and TV codec compatibility.
8 primary sources
Solo video creatorCamera-original 4K video and a RAW photo archive, editing from the NAS over 10GbE, snapshots and an offsite copy. Good fit
Buyer scenario: A solo video creator who edits camera-original 4K projects straight from the NAS on a Mac or PC and cannot lose client work
Buyer budget: up to about $2,000 for the NAS itself, before drives, SSDs and network cards
Requirements met
- Enough drive bays for bulk storage
- Enough protected capacity
- Network 10gbe
- SSD pool for apps and VMs
- Snapshots users can restore themselves
- Independent offsite copy
Why it fits
The TS-464 covers the capacity, M.2 project pool, snapshots and offsite backup, with a QXG-10G2TB card needed to add 10GbE.
What to verify in real-world use
Check that the QXG-10G2TB, workstation, switch and cabling negotiate at 10GbE, check that the snapshot schedule restores a deleted project the same day, and check that the offsite job completes reliably over your NBN upload.
Small office file serverAbout 8 staff: Windows file sharing, self-service snapshots, PC backup and an offsite copy, with an outside IT provider. Good fit
Buyer scenario: A small office of about 8 staff needing Windows file sharing, snapshots and PC backup, looked after by an outside IT provider
Buyer budget: up to about $1,500 for the NAS itself, before drives
Requirements met
- Windows file sharing and directory login
- Snapshots users can restore themselves
- Licence-free PC backup
- Independent offsite copy
- Drive-failure protection and room to grow
- UPS safe shutdown
- Remote access without exposing the NAS
- Australian warranty
Why it fits
The TS-464 covers the required Windows sharing, self-service snapshots, licence-free PC backup, protected growth, power protection and private remote access, with the outside provider still responsible for the storage layout and offsite job.
What to verify in real-world use
Actual same-day restore performance, usable capacity after overhead, selected drive compatibility, offsite service behavior, and exact UPS compatibility.
10 primary sources
- TS-464 Software Specs | QNAP Australia
- Domain security
- Restoring Files and Folders Using Windows Previous Versions
- HDP for PC/VM
- HBS Hybrid Backup Sync Quick Start Guide
- TS-464 Hardware Specs
- TS-464 | QNAP Australia
- Configuring the UPS settings, QTS 5.2.x
- QTS release notes
- How can I access the NAS remotely without port forwarding?
Home lab self-hosterContainers, a media server for remote streaming and a virtual machine or two, for someone comfortable with Docker. Poor fitOn price, not capability
Buyer scenario: A home self-hoster running containers, a media server and a virtual machine or two, comfortable with Docker and the command line
Buyer budget: up to about $1,000 for the NAS itself, before drives, memory and SSD upgrades
Meets every requirement except budget
- x86 processor
- Hardware video transcoding
- Memory headroom
- SSD pool for apps and VMs
- Enough drive bays for bulk storage
- Virtual machines
- Published power draw
- Over this buyer's budget
Why this verdict
The TS-464 meets the processor, memory, M.2 storage, four-bay, video-transcoding and virtual-machine needs, but it costs more than this buyer plans to spend.
What to verify in real-world use
Simultaneous remote-transcoding capacity, codec compatibility, exact drive and SSD compatibility, and actual workload power.
Plex media householdA growing Plex library streamed at home and to family elsewhere, with hardware transcoding Plex supports. Excellent fit
Buyer scenario: A household running Plex for a growing movie and TV library, streaming at home and to family elsewhere, managed from the NAS app centre with no command line
Buyer budget: up to about $1,200 for the NAS itself, before drives
Requirements met
- Enough drive bays for bulk storage
- Enough protected capacity
- Plex hw transcoding
- Plex server install
- Plex update path
Why it fits
The TS-464 has four bays, enough protected capacity, a graphical Plex install and update path, and Plex lists its hardware 1080p transcoding and H.264 output for 4K HEVC HDR sources.
What to verify in real-world use
Check subtitle burn-in and HDR tone mapping with the household's actual files and clients, and check the NBN upload, CGNAT status and resulting Plex Relay behaviour for remote viewers.
Research basis: NTK compares product capabilities, compatibility evidence and current market context where relevant against the requirements of each defined buyer scenario.
The Verdict
The QNAP TS-464 is the most feature-complete 4-bay NAS available in Australia under $1,100. No other unit at this price combines an Intel x86 quad-core, 8 GB RAM, dual 2.5GbE, M.2 NVMe slots, HDMI 2.1, and a PCIe expansion slot. It suits technical home users who want a do-everything NAS, small businesses that need room to grow into 10GbE networking, and media enthusiasts who want direct HDMI playback without a separate streaming device.
It is not the right choice if you prioritise simplicity (buy the DS925+), need ECC RAM for mission-critical data integrity (buy the DS925+), or are on a tight budget (buy the Asustor AS5404T at about $749). But for the buyer who wants the broadest feature set in a 4-bay desktop NAS without stepping up to the $1,300+ price bracket, the TS-464 at about $1,099 is the strongest value in the Australian market right now.
Pros
- Dual 2.5GbE, M.2 NVMe, HDMI 2.1, and PCIe expansion in one unit. Unmatched connectivity at this price
- The TS-464-8G ships with 8 GB of DDR4, expandable to 16 GB.
- HDMI 2.1 output for direct 4K media playback. No separate streaming device needed
- Choice of QTS (ext4) or QuTS Hero (ZFS) operating systems
- PCIe Gen 3 x2 slot for future 10GbE or additional M.2 expansion
- 8 free surveillance camera licences (QVR Pro)
- Full read-write NVMe caching and storage pools without SSD brand restrictions
- Qtier auto-tiering moves hot data to SSD automatically
Cons
- Non-ECC RAM. The DS925+ uses ECC memory but supports Btrfs and ext4, not ZFS; choosing it for ECC means giving up QuTS hero and ZFS.
- QTS learning curve is steeper than Synology DSM for first-time NAS users
- The TS-464 has one PCIe Gen 3 x2 slot, and the TL-D1600S connection uses a QXP PCIe card.
- QNAP's security history requires diligent setup (disable UPnP, use VPN, keep firmware updated)
- N5095 has 4 threads vs the DS925+'s 8 threads. Less headroom for heavy multi-threaded workloads
- PLE and Scorptec pricing can differ; check both live listings before purchase
Ready to buy the QNAP TS-464? This is our tracked Amazon AU affiliate link. Buying through it costs you nothing extra and supports independent, ad-free research.
The QNAP TS-464 is a 4-bay NAS option from QNAP in Australia. It packs an Intel Celeron N5095 quad-core, 8 GB of expandable RAM, dual 2.5GbE networking, two M.2 NVMe slots, and HDMI 2.1 output into a desktop enclosure with a market price of about $1,099. That feature set at that price point makes it the strongest mid-range 4-bay available from any NAS vendor in 2026. It directly competes with the Synology DS925+, with a market price of about $1,099, and the Asustor AS5404T, with a market price of about $749. The DS925+ supports M.2 NVMe caching, while the AS5404T supports both M.2 NVMe caching and HDMI 2.0b output. If you want a NAS that handles Plex transcoding, Docker containers, surveillance, and file sharing without hitting a performance wall, the TS-464 is the model to evaluate first.
In short: The QNAP TS-464 suits technical home users and small businesses who need a versatile 4-bay NAS with strong CPU performance, dual 2.5GbE networking, NVMe SSD caching, and HDMI media output. The QNAP TS-464 has a market price of about $1,099 and sits right alongside the Synology DS925+ but offers broader connectivity. If you don't need HDMI or the deeper QNAP feature set, the DS925+ with its ECC RAM may be a safer choice. If budget is the priority, the Asustor AS5404T, with a market price of about $749, delivers similar Intel hardware for less, but with fewer software features.
QNAP TS-464 Full Specifications
| CPU | Intel Celeron N5095. 4-core / 4-thread, 2.0 GHz base (burst 2.9 GHz) |
|---|---|
| Architecture | 64-bit x86, Jasper Lake (10 nm) |
| Hardware Encryption | AES-NI hardware acceleration |
| RAM (installed) | 8 GB DDR4 SO-DIMM (non-ECC) |
| RAM (max) | 16 GB (2 x 8 GB DDR4 SO-DIMM) |
| Drive Bays | 4 x 3.5"/2.5" SATA III (hot-swappable) |
| M.2 NVMe Slots | 2 x M.2 2280 PCIe Gen 3 x1 slots (for SSD caching or storage pool) |
| Max Raw Capacity | 4 x 24 TB = 96 TB (SATA bays only) |
| LAN Ports | 2 x 2.5 GbE RJ45 (supports Link Aggregation and failover) |
| USB Ports | 2 x USB 3.2 Gen 2 Type-A, 2 x USB 2.0 |
| HDMI Output | 1 x HDMI 2.1 (up to 4096 x 2160 @ 60Hz) |
| PCIe Expansion | 1 x PCIe Gen 3 x2 slot (low-profile, for 10GbE or other cards) |
| Operating System | QTS 5.x (ext4) or QuTS Hero (ZFS) |
| Dimensions (mm) | 165 x 170 x 226.5 mm |
| Weight | 2.26 kg (net) |
| Power Consumption | 21.618 W (disk standby), 40.536 W (typical operation; drives fully populated) |
| Noise Level | 18.6 dB(A) |
| Warranty | 3 years (extendable to 5 years) |
| Cheapest AU listing | $1,049 (Scorptec) |
| AU market price | about $1,099 |
Where to Buy the TS-464 in Australia
The TS-464-8G is listed by Scorptec and PLE Computers; check each retailer's live price and stock status before purchase. The cheapest TS-464 listing is $1,049 at Scorptec. QNAP lists Bluechip Infotech and Dicker Data as Australian distributors. Australian Consumer Law protections arise from purchasing from an Australian retailer and do not depend on which distributor supplied the unit.
Check retailer sites at the time of purchase, as pricing can shift. If you are a business, education, or government buyer, request a formal quote from either retailer.
Performance: What the N5095 Actually Delivers
The Intel Celeron N5095 is a Jasper Lake quad-core processor that burst-clocks to 2.9 GHz. It is not the most powerful CPU you will find in a NAS at this price. The DS925+'s AMD Ryzen V1500B has eight threads to the N5095's four. But it handles everything a 4-bay NAS is expected to do without strain. A 2.5GbE link can be saturated in a suitable configuration, but actual throughput depends on the drives, RAID layout, protocol, client and network. Plex transcoding of 1080p content is smooth, and 4K direct play via HDMI is native. Docker containers for Home Assistant, Pi-hole, or lightweight web services run comfortably alongside file serving.
Where the N5095 shows its limits is heavy simultaneous workloads. If you are running Plex with multiple 4K transcode streams, a busy surveillance station with 15+ cameras, and Docker containers all at once, you will feel the constraint. For heavy surveillance, Docker and multi-threaded workloads, the QNAP TS-473A has a market price of about $1,471 and a 4-core/8-thread AMD Ryzen Embedded V1500B processor, making it the next step up. QNAP lists its hardware-accelerated transcoding as Optional via a PCIe adapter, so it is not presented here as the answer to the Plex workload described above.
RAM: 8 GB Standard, Expandable to 16 GB
The TS-464 ships with 8 GB of DDR4, which is generous for this class. Most competing 4-bay NAS units ship with 4 GB. The 8 GB default means you can run QTS with Docker containers, Plex, and file services without immediately needing an upgrade. If you plan to install QuTS Hero (ZFS), the 8 GB minimum is met out of the box, though QuTS hero requires at least 16 GB RAM to enable inline deduplication, while QNAP recommends at least 32 GB for optimal deduplication performance; the TS-464 officially supports a maximum of 16 GB. RAM is expandable to 16 GB via two SO-DIMM slots. A straightforward user upgrade.
One caveat: the TS-464 uses non-ECC RAM. The DS925+ ships with ECC (Error-Correcting Code) memory, which detects and corrects single-bit memory errors. A meaningful advantage for always-on storage devices and ZFS workloads. For home and small-business users, the practical significance of non-ECC RAM depends on workload, uptime requirements and risk tolerance. But if data integrity is your top priority and you plan to run QuTS Hero with ZFS, the DS925+'s ECC RAM is a legitimate reason to choose Synology.
Networking: Dual 2.5GbE and a PCIe Expansion Slot
Dual 2.5 GbE ports are standard on the TS-464, delivering up to 5 Gbps aggregate throughput with link aggregation. For an Australian home or small office on an NBN connection (where upload speed varies substantially by NBN plan and access technology), the NAS's internal network speed far exceeds your internet bandwidth. The real benefit of 2.5GbE is local network performance. Transferring large files between workstations and the NAS, or streaming 4K video to multiple devices simultaneously.
To take advantage of 2.5GbE, your network switch needs to support it. QNAP's own QSW-1105-5T is a 5-port 2.5GbE unmanaged switch that pairs perfectly with the TS-464. It is a cost-effective upgrade from gigabit without buying a full enterprise switch. If you want to go further, the TS-464 includes a PCIe Gen 3 x2 expansion slot that accepts a 10GbE network card, a 5GbE card, or a QNAP QM2 M.2 SSD expansion card. That PCIe slot is a feature the Asustor AS5404T lacks entirely.
NBN and CGNAT note: If you plan to access your NAS remotely, be aware that some NBN connections use CGNAT (Carrier-Grade NAT), which blocks incoming connections. Under CGNAT, DDNS alone does not enable incoming access. Use myQNAPcloud Link or an outbound/overlay VPN, or ask the ISP for a public IP address; that address need not necessarily be static. Check your connection type before assuming remote access will work out of the box.
M.2 NVMe Slots: SSD Caching That Makes a Real Difference
The TS-464 includes two M.2 2280 NVMe slots on the underside of the unit. These can be used for SSD caching (accelerating reads and writes for frequently accessed data) or as a dedicated SSD storage pool for high-speed applications. SSD caching is where most users will see the benefit. It can improve random-read performance when the active working set benefits from caching; gains vary with cache policy, storage configuration and workload.
QNAP's Qtier auto-tiering technology can automatically move hot data to the NVMe SSDs and cold data back to the HDDs, which is a genuinely useful feature for mixed workloads. The TS-464 has 2 x M.2 2280 PCIe Gen 3 x1 slots, so they can be used without sacrificing any of the four SATA bays. The Synology DS925+ also has two M.2 NVMe slots for caching, so slot count is not the differentiator. The DS925+ officially supports both read-only and read-write M.2 SSD caching, as well as M.2 storage pools; read-write cache requires at least two compatible SSDs, and Synology's compatibility restrictions apply. QNAP allows full read-write caching and SSD storage pools without vendor lock-in on the SSD brand.
HDMI 2.1: Direct Media Playback
This is where the TS-464 genuinely differentiates itself. The HDMI 2.1 output supports 4K at 60 Hz, turning the NAS into a media player that connects directly to your TV or monitor. Install QNAP's HybridDesk Station and connect an HDMI display for local playback; that gives you a dedicated media centre without a separate streaming device. Plex Media Server serves Plex clients but is not itself the HDMI playback application.
The Synology DS925+ has no HDMI output, but the Asustor AS5404T has HDMI 2.0b output supporting 4K at 60 Hz. If direct-to-TV media playback matters to you, particularly if you want to avoid relying on a Chromecast, Apple TV, or Shield to stream from your NAS, the TS-464 and Asustor AS5404T both provide HDMI output at this price level; their software and expansion features differ. QNAP's current HybridDesk Station page lists HD Player, Clementine, Spotify, and TuneInRadio as its multimedia applications, and the N5095's integrated Intel UHD Graphics handle 4K HEVC decoding natively.
Software: QTS vs QuTS Hero
The TS-464 runs either QTS (ext4-based, standard) or QuTS Hero (ZFS-based, enterprise-grade). Most buyers should start with QTS. It is lighter on resources, has broader app compatibility, and handles home and SMB workloads efficiently. QTS includes Qtier auto-tiering, full Docker support via Container Station, and QNAP's extensive App Center with hundreds of installable packages.
QuTS Hero is the option for users who need ZFS's data integrity features: end-to-end checksums, self-healing of silent data corruption, inline deduplication, and WORM (Write Once, Read Many) for compliance. For a broader look at the QNAP range in Australia, see the full brand hub. With 8 GB of RAM, QuTS Hero runs adequately. With 16 GB (a cheap SO-DIMM upgrade), it runs well. Don't install QuTS Hero on a 4 GB NAS and expect miracles. ZFS is RAM-hungry by design. Switching between QTS and QuTS Hero requires a full reinitialisation, so decide before you load your data.
For a deeper look at what you can run on this hardware, see the Docker and virtualisation guide.
QNAP Security: Addressing the Elephant in the Room
QNAP has had high-profile ransomware incidents targeting NAS devices exposed to the internet. This is a legitimate concern, and it would be dishonest to ignore it. However, context matters: every NAS brand is a target when devices are exposed directly to the internet without proper security. The correct response is not to avoid QNAP. It is to follow security best practices regardless of which brand you choose.
On the TS-464, take these steps immediately after setup: disable UPnP on your router, access the NAS remotely via VPN only (not by opening ports), enable two-factor authentication, use strong unique credentials, keep QTS firmware updated, and enable QNAP's built-in snapshots as one recovery layer, while maintaining an isolated backup because local snapshots can also be removed or compromised in some attacks. QNAP's snapshot technology has actually become one of the better ransomware defences available on consumer NAS devices. For a detailed walkthrough, see the NAS security and ransomware protection guide.
How the TS-464 Compares: QNAP vs Synology vs Asustor
The TS-464 sits in the most competitive segment of the Australian 4-bay NAS market. Here is how it stacks up against its two closest competitors.
QNAP TS-464 vs Synology DS925+ vs Asustor AS5404T
| QNAP TS-464 | Synology DS925+ | Asustor AS5404T | |
|---|---|---|---|
| AU market price | about $1,099 | about $1,099 | about $749 |
| Cheapest AU listing | $1,049 (Scorptec) | $995 (CCPU Computers) | $649 (PLE Computers) |
| CPU | Intel Celeron N5095 (4C/4T, 2.9 GHz burst) | AMD Ryzen V1500B (4C/8T, 2.2 GHz) | Intel Celeron N5105 (4C/4T, 2.9 GHz burst) |
| RAM (default / max) | 8 GB / 16 GB (non-ECC) | 4 GB / 32 GB (ECC) | 4 GB / 16 GB (non-ECC) |
| LAN Ports | 2 x 2.5GbE | 2 x 2.5GbE | 2 x 2.5GbE |
| M.2 NVMe Slots | 2 x PCIe Gen 3 x1 | 2 x PCIe Gen 3 x1 | 4 x M.2 2280 PCIe NVMe |
| NVMe Usage | Cache + storage pool + Qtier | Cache + storage pool (compatible-SSD restrictions apply) | Cache + storage pool |
| HDMI Output | Yes. HDMI 2.1 (up to 4096×2160@60Hz) | No | Yes. HDMI 2.0b (4K@60Hz) |
| PCIe Expansion Slot | 1 x PCIe Gen 3 x2 | No (expansion via DX525) | No |
| ECC RAM | No | Yes | No |
| Operating System | QTS / QuTS Hero | DSM 7 | ADM 4 |
| Docker Support | Container Station (full) | Container Manager (full) | Portainer (full) |
| Warranty | 3 years (ext. to 5) | 3 years (ext. to 5) | 3 years |
When to Choose the TS-464 Over the DS925+
Choose the TS-464 if you want HDMI output for direct media playback, a PCIe expansion slot for a future 10GbE upgrade, full NVMe read-write caching without vendor restrictions, or access to QNAP's broader software ecosystem including HD Station, QuTS Hero with ZFS, and Qtier auto-tiering. The TS-464 also ships with 8 GB RAM versus the DS925+'s 4 GB, which means fewer immediate upgrade costs.
When to Choose the DS925+ Over the TS-464
Choose the DS925+ if you value ECC RAM for data integrity, Synology's simpler and more polished DSM interface, the DX525 expansion unit for growing to 9 bays, or if you are deploying in a business environment where IT providers are more likely to support Synology. The Ryzen V1500B's 8 threads also give the DS925+ an edge in heavily multi-threaded workloads like concurrent Active Backup jobs.
When to Choose the Asustor AS5404T
Choose the Asustor AS5404T if budget is the deciding factor. The AS5404T is generally less expensive than the TS-464, but the size of the difference varies by retailer and promotion; check current pricing before purchase. The trade-off is a less mature software ecosystem, no PCIe expansion slot, and a smaller community. For a dedicated media server or basic file sharing where you don't need QNAP's depth of features, the AS5404T is a strong value proposition.
RAID and Storage Configuration
With four bays, the TS-464 supports RAID 0, 1, 5, 6, 10, and JBOD. For most users, RAID 5 is the practical choice. It provides single-drive fault tolerance while using three of the four drives for usable capacity. With four 8 TB NAS drives (such as the Seagate IronWolf or WD Red Plus), RAID 5 gives you approximately 24 TB of usable space.
If you cannot tolerate the risk of a second drive failing during a rebuild, RAID 6 provides dual-drive redundancy at the cost of more capacity overhead. The same four 8 TB drives yield approximately 16 TB usable. RAID 10 mirrors striped pairs and yields approximately 16 TB from four 8 TB drives, but it tolerates only one failure per mirror pair; RAID 6 provides guaranteed tolerance of any two drive failures, giving you 16 TB usable from four 8 TB drives with excellent read performance.
RAID is not a backup. It protects against drive failure, not against accidental deletion, ransomware, fire, theft, or NAS hardware failure. Always maintain at least one off-site copy of important data. A NAS should be one part of a 3-2-1 backup strategy, not your only copy.
Ideal Use Cases for the TS-464
Home Media Server and Plex
The TS-464 is one of the best NAS options for Plex in Australia. The N5095 supports Plex hardware-accelerated transcoding with an active Plex Pass; simultaneous-stream capacity depends on codec, bitrate, subtitles and other workloads, and the HDMI output supports local playback through HybridDesk Station; Plex playback still requires compatible client software, such as Plex Web in a browser. For 4K content, direct play is smooth via both HDMI and network streaming.
Small Business File Server
For a small business with 5-15 users sharing documents, running basic backups, and needing a central file repository, the TS-464 handles the workload comfortably. Dual 2.5GbE with link aggregation provides adequate bandwidth, and QTS includes Active Directory integration, user quotas, and shared folder permissions out of the box. The PCIe slot means you can add 10GbE later if the business grows without replacing the NAS.
Docker and Home Lab
QNAP's Container Station provides a full Docker environment with a GUI for managing containers. The 8 GB RAM default is enough to run several lightweight containers simultaneously. Home Assistant, Pi-hole, Nginx Proxy Manager, and a monitoring stack (Grafana, Prometheus) all fit within the TS-464's capabilities. For heavier virtualisation workloads using QNAP's Virtualisation Station, upgrade to 16 GB RAM.
Surveillance Station
The TS-464 includes 8 free camera licences for QVR Pro (QNAP's surveillance app), compared to 2 licences included with Synology's Surveillance Station. If you are deploying IP cameras at a home or small office, the TS-464 saves you the cost of additional camera licences. The TS-464 includes eight QVR Pro camera channels; practical stream capacity depends on resolution, codec, frame rate, network conditions and other workloads.
Who Should Not Buy the TS-464
Non-technical users who want simplicity. QNAP's QTS is powerful but not as polished or intuitive as Synology's DSM. If you have never set up a NAS before and want the smoothest possible experience, the Synology DS425+ (about $899) or DS925+ will be less frustrating. QNAP's bigger product range and deeper feature set come with a steeper learning curve.
Buyers who need more than 4 bays now. The TS-464 officially supports the TL-D1600S expansion enclosure through its PCIe slot. If you know you will need 6+ bays within the next 12 months, look at the QNAP TS-664 (about $1,649) or the Synology DS925+ with a DX525 expansion. Don't buy a 4-bay NAS and immediately regret not buying a 6-bay.
Pure budget buyers. If you need basic 4-bay file sharing and backup without the TS-464's advanced features, the QNAP TS-433 at about $692 delivers 4 bays with a 2.5GbE port at a significantly lower price. You lose the Intel CPU, HDMI, M.2 slots, and PCIe expansion, but if you don't need those features, don't pay for them.
Warranty, Support, and Buying Advice
The TS-464 comes with a 3-year warranty, extendable to 5 years through QNAP's extended warranty programme. In Australia, your warranty claim goes to the retailer, not QNAP directly. Warranty handling and turnaround can vary depending on the retailer, fault, parts availability and RMA route.
Advanced-replacement availability depends on the retailer and service arrangement; confirm the process before purchase. Some resellers will let you buy a replacement at full price and refund you when the faulty unit comes back. But ask about this before you need it, not after. Before purchasing, ask your retailer: "If this unit fails, what is your warranty process? Can I get an advanced replacement?" The answer tells you more about the value of buying from that retailer than the price on the sticker.
Australian Consumer Law: ACL protections apply when purchasing from Australian retailers. Your first step for a faulty product is usually the retailer that sold it. The ACCC explains your rights under the Australian Consumer Law at accc.gov.au. This is why maintaining backups is non-negotiable. For official information on your consumer rights, visit accc.gov.au.
QNAP support in Australia is online-only via tickets and remote sessions. Neither QNAP nor Synology have a phone number in Australia. Some users have had success calling QNAP's US office for technical assistance, though this involves international charges. For pre-sales guidance, buy from a specialist retailer like Scorptec or PLE rather than Amazon AU. Amazon AU remains subject to Australian Consumer Law obligations as a seller, although neither ACL nor a standard hardware warranty guarantees recovery of data stored in a failed NAS.
Related reading: our NAS buyer's guide.
Use our free NAS Sizing Wizard to work out how many bays and what size drives you need.
See also: our complete QNAP ecosystem guide.
See also: our complete QNAP ecosystem guide.
See also: our complete QNAP NAS Australia guide.
Is the QNAP TS-464 good for Plex in Australia?
Yes. The Intel Celeron N5095 supports hardware-accelerated transcoding for 1080p streams and handles 4K direct play natively. The HDMI 2.1 output supports local playback through HybridDesk Station; Plex playback requires compatible client software, which can include Plex Web in a browser. The TS-464 can serve multiple Plex clients, but practical stream capacity depends on whether streams direct-play or transcode, as well as codec, bitrate, subtitles and other active workloads. See the full best NAS for Plex Australia guide for more detail.
QNAP TS-464 vs Synology DS925+. Which should I buy?
It depends on your priorities. The TS-464, with a market price of about $1,099, offers HDMI output, a PCIe expansion slot, 8 GB RAM standard, and full NVMe read-write caching. More hardware features for a similar price. The DS925+, with a market price of about $1,099, counters with ECC RAM, a more polished DSM interface, expansion to nine total drive bays via the five-bay DX525, and stronger multi-threaded CPU performance from its Ryzen V1500B. Choose the TS-464 for features and connectivity; choose the DS925+ for simplicity, ECC data integrity, and expandability. See the full Synology vs QNAP comparison.
Can the QNAP TS-464 run Docker containers?
Yes. QNAP's Container Station provides a full Docker environment with a graphical interface for managing containers. The TS-464's 8 GB RAM is enough to run several lightweight containers simultaneously. Home Assistant, Pi-hole, Nginx Proxy Manager, and monitoring stacks all fit comfortably. For heavier workloads, upgrade to 16 GB RAM. See the Docker and virtualisation on NAS guide for setup instructions.
Should I use QTS or QuTS Hero on the TS-464?
For most users, QTS is the right choice. It uses the ext4 file system, runs efficiently on 8 GB RAM, and has the widest app compatibility. QuTS Hero uses ZFS for enterprise-grade data integrity features (checksums, self-healing, deduplication, WORM compliance) but needs 16 GB RAM to perform well with deduplication enabled. Install QuTS Hero only if you specifically need ZFS features. Switching between the two requires a full reinitialisation. All data must be backed up first.
Where is the cheapest place to buy the QNAP TS-464 in Australia?
The QNAP TS-464-8G has a market price of about $1,099, and the cheapest TS-464 listing is $1,049 at Scorptec. Check live prices before purchase. For business purchases, request a formal quote.
What hard drives should I use in the QNAP TS-464?
Use NAS-rated drives designed for 24/7 operation: Seagate IronWolf or WD Red Plus are the standard choices for home and small business use. IronWolf Pro or WD Red Pro are worth the premium for business-critical deployments due to longer warranties and better vibration handling. Avoid desktop drives (WD Blue, Seagate Barracuda). They are not designed for the constant vibration and always-on duty cycle of a NAS. See the full best NAS hard drive Australia guide for current pricing and recommendations.
Is QNAP safe to use after the ransomware incidents?
Yes, provided you follow security best practices. QNAP's past ransomware incidents primarily affected devices exposed directly to the internet without proper security. On the TS-464, disable UPnP, access remotely via VPN only, enable two-factor authentication, use strong unique passwords, and keep QTS updated. QNAP snapshots can provide a useful recovery layer, but local snapshots may also be deleted or compromised, so an isolated backup remains necessary. Any NAS from any brand is a potential target when exposed to the internet. Proper security hygiene matters more than the brand name.
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