UGREEN's NASync range makes home backup more accessible than it used to be, and the DH2300 at a market price of about $359 is the most practical starting point for most Australian households. Whether you're looking to consolidate years of phone photos, protect your documents off-site, or simply stop relying on cloud subscriptions, a UGREEN NAS handles all of it, provided you pick the right model for your needs and understand what the setup actually involves.
In short: The UGREEN NASync DH2300 (market price about $340) suits most households: 2 bays, compact, and capable enough for photo, file, and phone backup. Step up to the DH4300 Plus (market price about $594) if you want 4-bay RAID redundancy. For media transcoding alongside backup, the step up is the DXP4800 Pro (market price about $1,086), with an Intel Core i3-1315U processor.
Why Consider a UGREEN NAS for Home Backup?
Most Australian households are in one of two situations: either they're paying monthly for cloud storage (Google One, iCloud, OneDrive) and watching that cost creep up as their photo library grows, or they're backing up to an external hard drive that hasn't been plugged in for six months. A NAS solves both problems. It's always on, always connected, and accessible from anywhere on your home network (and beyond, if configured correctly).
UGREEN entered the NAS market relatively recently with their NASync line, and their selling proposition is simplicity. The UGOS Pro software is cleaner than some older platforms, the hardware design is more consumer-friendly than QNAP's business-oriented look, and the price points are genuinely competitive at the entry level. That said, UGREEN is still building out their ecosystem. The app library isn't as mature as Synology's DSM, and there are some workflow limitations worth knowing before you commit.
UGREEN sells direct through its own official store, UGREEN AU. Warranty claims go straight to UGREEN AU rather than through a local distributor network, with a 2-year warranty on most models (warranty length varies by model), 30-day returns, and a 30-day price match included. Australian Consumer Law protections apply as normal when purchasing from UGREEN's Australian storefront.
Which UGREEN NASync Models Are Available in Australia?
UGREEN sells directly to Australian customers through its Australian storefront at UGREEN AU, and its current models are also sold by other Australian retailers. Stock availability varies, and several models have been listed as out of stock at times. Here's the current picture, with each model's AU market price and its cheapest current AU listing:
| Model | Bays | AU market price | Stock Status (UGREEN AU) | Suited For |
|---|---|---|---|---|
| DH2300 | 2 | about $359 | In Stock | Entry-level home backup |
| DH4300 Plus | 4 | about $629 | In Stock | 4-bay RAID, family storage |
| DXP2800 GT | 2 | about $680 | In Stock | 2-bay with 10GbE and two M.2 slots |
| DXP4800 GT | 4 | about $900 | In Stock | 4-bay with dual 10GbE |
| DXP4800 Pro | 4 | about $1,149 | In Stock | Backup plus media server, 4-bay power users |
| DXP2800 | 2 | Not currently listed by an AU retailer | Not sold via UGREEN AU (replaced by the DXP2800 GT) | 2-bay with stronger CPU |
| DXP4800 | 4 | Not currently listed by an AU retailer | Not sold via UGREEN AU (replaced by the DXP4800 Pro) | 4-bay power users |
| DXP480T Plus | 4 | Not currently listed by an AU retailer | Not sold via UGREEN AU | Thunderbolt, creative pros |
| DXP6800 Pro | 6 | Not currently listed by an AU retailer | Not sold via UGREEN AU | 6-bay, enthusiast/SMB |
| DXP8800 Plus | 8 | Not currently listed by an AU retailer | Not sold via UGREEN AU | 8-bay, serious storage |
UGREEN AU currently lists the DH2300, DH4300 Plus, DXP2800 GT, DXP4800 GT and DXP4800 Pro, plus the iDX6011 and iDX6011 Pro 6-bay AI NAS models, which sit outside this home-backup shortlist; check the live storefront for stock before choosing based on availability. The DXP2800 is not currently listed by any Australian retailer. UGREEN AU's 2-bay step-up is now the DXP2800 GT (market price about $719), with an AMD Ryzen Embedded R2514 (4 cores, 8 threads), 8GB DDR4 expandable to 64GB, 1x 10GbE and two M.2 NVMe SSD slots.
UGREEN NASync DH2300. Best for Most Homes
The DH2300 is UGREEN's entry-level 2-bay NAS and the one that makes most sense for a household setting up network storage for the first time. The DH2300 has a market price of about $340 and is a compact unit that handles the core home backup jobs well: photo backup from phones, file storage from multiple computers, and a shared drive for the household.
| Form Factor | 2-bay desktop NAS |
|---|---|
| CPU | Rockchip A72+A53 8-core ARM |
| RAM | 4GB LPDDR4X |
| Drive Compatibility | 3.5" SATA HDD / 2.5" SATA SSD |
| Max Raw Capacity | Up to 64TB (2 x 32TB) |
| Network | 1 x 1GbE LAN |
| USB | 1 x USB-C 3.2 Gen 1, 2 x USB-A 3.2 Gen 1 |
| HDMI Output | Yes (4K 60Hz) |
| Operating System | UGOS Pro |
| AU market price | about $340 |
Pros
- Most affordable UGREEN NAS available in Australia
- Compact footprint. Fits on a desk or shelf without dominating the space
- UGOS Pro app handles phone backup, photo organisation, and file sync well
- Single 1GbE Ethernet is adequate for basic home backup workloads
- Quiet in typical home use
- Currently in stock from UGREEN AU
Cons
- ARM CPU means limited transcoding. Not a media server replacement
- 4GB RAM is fixed, not upgradeable
- 2-bay limits RAID options. RAID 1 mirror uses half your raw capacity
- No official Docker support and no virtual machines
- UGOS app ecosystem is less mature than Synology DSM
UGREEN NASync DH4300 Plus. Best for Families and RAID Redundancy
The DH4300 Plus steps up to 4 bays at a market price of about $594. It is more expensive than the DH2300, and the premium buys two more bays, an RK3588 processor, double the RAM (8GB LPDDR4X) and 2.5GbE networking. Four bays also open up more meaningful RAID configurations. With four drives, you can run RAID 5, which gives the same single-drive protection as a RAID 1 mirror while keeping three drives' worth of usable capacity instead of half.
The DH4300 Plus suits households with growing photo and video libraries, multiple people backing up devices, or anyone who wants to protect their data against a single drive failure without sacrificing too much usable capacity. It's also more future-proof. You can start with two drives and add more as your storage needs grow.
| Form Factor | 4-bay desktop NAS |
|---|---|
| CPU | RK3588 (8-core ARM) |
| RAM | 8GB LPDDR4X |
| Drive Compatibility | 3.5" SATA HDD / 2.5" SATA SSD |
| Max Raw Capacity | Up to 128TB (4 x 32TB) |
| Network | 1 x 2.5GbE LAN |
| USB | 1 x USB-C, 2 x USB-A |
| HDMI Output | Yes (4K 60Hz) |
| Operating System | UGOS Pro |
| AU market price | about $594 |
Pros
- 4 bays enables RAID 5. Single drive redundancy with better usable capacity than RAID 1
- Start with 2 drives, expand later as storage needs grow
- Same UGOS Pro interface as DH2300. Familiar if you've used any UGREEN NAS
- Currently in stock from UGREEN AU
- Good value at a market price of about $594 for a 4-bay unit compared to equivalent Synology models
Cons
- No M.2 NVMe slots for SSD caching or a separate SSD storage pool
- 8GB LPDDR4X memory is fixed, not expandable
- Supports Docker but not virtual machines
What About the DXP Models?
UGREEN's DXP models use x86 processors rather than the ARM chips in the DH range: an Intel Core i3-1315U in the DXP4800 Pro and an AMD Ryzen Embedded R2514 in the DXP2800 GT and DXP4800 GT. That makes a real difference for tasks beyond simple backup, such as running multiple Docker containers or virtual machines. The DXP4800 Pro (market price about $1,086) is the natural recommendation for someone who wants backup and a capable media server: UGREEN says its i3-1315U handles everything from Docker containers and virtual machines to media transcoding. The DXP2800 GT (market price about $719) is the 2-bay x86 step-up, with 10GbE and two M.2 NVMe SSD slots.
The older DXP2800 and DXP4800 are not currently listed by any Australian retailer, so they are not options for a home backup setup today.
Check ai-au.ugreen.com for current stock status before making a decision.
Don't buy a NAS that's currently out of stock and hope for a fast restock. If UGREEN can't confirm a restock date on its own AU store, you may be waiting weeks or months. For home backup, the DH2300 and DH4300 Plus (both in stock at UGREEN AU) are the practical choices.
Setting Up Phone Backup on a UGREEN NAS
Backing up your phone to a UGREEN NAS is handled through the UGREEN NAS app, available for both iOS and Android. Once your NAS is on the network and UGOS Pro is set up, the mobile app handles automatic photo and video backup with minimal configuration. Here's the basic workflow:
- Install UGOS Pro on the NAS during initial setup. The setup wizard walks you through drive installation, RAID configuration, and network setup.
- Create a shared folder for phone backups. Something like "Phone Backup" with separate subfolders per device if multiple people in the household are backing up.
- Install the UGREEN NAS app on your phone and connect it to the NAS using the local IP address (or scan the QR code from the NAS admin interface).
- Enable auto-backup in the mobile app. You can set it to back up only on Wi-Fi, which avoids mobile data usage.
- Set a backup schedule or allow continuous backup when connected to home Wi-Fi.
The UGOS photo management interface (Photo Space) also sorts backed-up photos by people, locations and objects, lets you search directly for people or places, searches text inside images with OCR, and handles album creation, much like Google Photos. It's not as polished as Google Photos, but it removes the dependency on a monthly subscription.
Setting Up Computer Backup on a UGREEN NAS
For backing up Windows PCs and Macs to a UGREEN NAS, there are a few approaches:
- Windows File History or Backup: Map the NAS shared folder as a network drive, then point Windows File History or Windows Backup to that network location. This is the simplest method and requires no additional software.
- macOS Time Machine: UGOS Pro supports Time Machine natively. Enable Time Machine sharing on the NAS, then select it as the Time Machine destination in macOS System Settings. Time Machine will handle incremental, versioned backups automatically.
- UGREEN Sync & Backup: UGOS Pro and the UGREEN NAS PC client support sync and backup workflows between computers and the NAS. This works for both Windows and Mac and gives more control over what gets backed up and when.
- Third-party tools: FreeFileSync (free, open source) and similar tools work well for scheduled sync jobs if you want more flexibility than the built-in options.
For most households, the macOS Time Machine route (for Macs) and the Windows File History route (for PCs) are the path of least resistance. Both are built into the operating system and require minimal ongoing management once configured.
Remote Access: What to Know on Australian NBN
Being able to access your NAS from outside the home, such as downloading a file while at work or viewing photos while travelling, requires some network configuration that's worth understanding before you assume it'll just work.
UGOS Pro includes UGREENlink, which handles remote access without requiring a public IP address or complex port-forwarding configuration. This works on most Australian NBN connections and is the easiest path for home users who don't want to touch router settings.
However, there's an important caveat for Australian users: some NBN connections, particularly those on some 4G/5G home broadband services, use CGNAT (Carrier-Grade NAT). Under CGNAT, your router doesn't have a public IP address, which breaks traditional port forwarding and VPN setups. UGREENlink works without a public IP address, so CGNAT does not prevent this remote-access method, but if you're planning to use other remote access methods (like setting up a VPN on your router), check with your ISP whether you're on CGNAT first.
On a standard NBN 100 connection, typical upload speeds run around 17-20Mbps (some plans higher). Uploading large photo libraries or video files to your NAS from outside the home will be slow. The bottleneck is your home connection's upload speed. For day-to-day remote file access, this is fine. For backing up a camera's worth of RAW files while you're on location, it's not the right tool.
RAID Explained for Home Backup: Don't Confuse RAID with Backup
One of the most common misconceptions with NAS storage is treating RAID as a backup solution. It isn't. And understanding the difference matters.
RAID 1 (mirror) on the DH2300 or DH4300 Plus means that two drives hold identical data. If one drive fails, the other keeps running and your data is safe from that specific failure. What RAID does not protect against: accidental deletion, ransomware encrypting your files, a power surge killing both drives simultaneously, or the NAS being stolen.
A real backup strategy for home users typically follows the 3-2-1 rule: 3 copies of your data, on 2 different types of media, with 1 copy offsite. Your NAS is the primary copy. A local external drive (or second NAS) is the second copy. An offsite or cloud backup, even a cheap cloud storage tier, is the third copy.
UGOS Pro added Backblaze B2 support through its Cloud Drives feature in June 2026; UGREEN's current Sync & Backup documentation does not list B2 as a native backup destination. Backblaze B2 does not currently have an Australian data region; data is stored in the US West, US East, EU Central or Canada East region selected for the account. Factor in upload time based on your NBN connection speed.
Drives to Buy: What Goes Inside Your UGREEN NAS
UGREEN NAS units ship empty (diskless). You source your own drives. For home backup workloads, NAS-grade HDDs are the standard recommendation: they're designed for always-on operation and handle the vibration of multi-drive enclosures better than desktop drives.
The main options available in Australia are:
- Seagate IronWolf: NAS-specific drives, widely stocked, available in 2TB-20TB. The go-to recommendation for most home NAS builds.
- Western Digital Red Plus: Similar positioning to IronWolf, CMR (Conventional Magnetic Recording) across the range. Important for NAS workloads where SMR drives can cause write performance issues.
- Western Digital Red (standard): Uses SMR on some capacities. Check the specific model before buying.
A note on current drive pricing: HDD prices have risen significantly from early 2025 levels. Factor current drive prices into your total budget. The DH2300 is sold diskless, so your total system cost is the enclosure price plus the current price of two compatible NAS drives. Budget accordingly, and shop around between Scorptec and PLE for the best current drive pricing.
Where to Buy in Australia
For the NAS unit itself, UGREEN's Australian storefront (UGREEN AU) sells the DH2300 and DH4300 Plus direct, and both are also sold by major Australian retailers including Computer Alliance, PLE Computers, UMart, MSY, Scorptec and JW Computers. The cheapest listing for each model moves between UGREEN AU and these retailers, so compare them before buying. Amazon AU also stocks some UGREEN products, often at prices worth comparing, though Amazon's support model means you're on your own if something goes wrong with a unit holding your data. For a first-time NAS buyer, buying direct from UGREEN AU gives a clearer warranty pathway.
For drives, major Australian IT retailers such as Scorptec and PLE stock Seagate IronWolf and WD Red drives and are worth comparing for current pricing. With drive prices elevated in 2026, shopping around can save meaningful amounts on larger capacity drives.
Australian Consumer Law note: When purchasing from UGREEN's Australian storefront or any Australian retailer, ACL protections apply, including your right to a remedy for products that fail to meet consumer guarantees. UGREEN sells direct rather than through a local distributor, so confirm UGREEN AU's own warranty-claim process before purchasing.
DH2300 vs DH4300 Plus: Which Should You Choose?
UGREEN DH2300 vs DH4300 Plus. Home Backup Comparison
| DH2300 | DH4300 Plus | |
|---|---|---|
| AU market price | about $340 | about $594 |
| Cheapest AU listing | $359 (Computer Alliance, PLE Computers, Scorptec) | $629 (Computer Alliance, PLE Computers, Scorptec) |
| Drive Bays | 2 | 4 |
| CPU | Rockchip A72+A53 8-core, 2.2GHz | Rockchip RK3588 8-core, 2.4GHz |
| RAM | 4GB LPDDR4X | 8GB LPDDR4X (fixed) |
| Max Raw Capacity | 64TB (2x 32TB) | 128TB (4x 32TB) |
| RAID Options | RAID 0, 1, JBOD | RAID 0, 1, 5, 6, 10, JBOD |
| Network | 1x 1GbE | 1x 2.5GbE |
| Transcoding | Limited (no hardware transcoding) | Limited (VPU video engine, no Intel Quick Sync) |
| Best For | 1-2 person household, getting started | Family, growing library, RAID 5 |
The DH2300 suits a single person or couple backing up phones, a laptop, and general files. The DH4300 Plus suits a family with multiple devices, a larger photo/video library, or anyone who wants the safety of RAID 5 (single drive failure tolerance without losing half your capacity to mirroring). If budget allows and you anticipate your storage needs growing, the DH4300 Plus is the better long-term choice. But the DH2300 is a solid, low-risk starting point.
If both the DH2300 and DH4300 Plus feel underpowered for your needs, for example you want faster networking, NVMe caching, or virtual machines and more room for self-hosted apps alongside backups (the DH2300 has no official Docker support, and the DH4300 Plus runs Docker but not virtual machines), UGREEN's DXP4800 Pro (Intel Core i3-1315U, 8GB DDR5 expandable to 96GB, 1x 10GbE + 1x 2.5GbE) has a market price of about $1,086 and is the step up. It's a different class of hardware built for more demanding workloads, not just backup.
Related reading: our NAS buyer's guide, our 3-2-1 backup guide, and our AU retailer guide.
Free tools: Backup Time & Window Calculator and NAS Sizing Wizard. No signup required.
Related reading: our UGREEN brand guide.
See also: our complete UGREEN NAS Australia guide.
See also: our full Photo and Video Storage guide.
Looking for UGREEN accessories?
UGREEN also makes chargers, power banks, USB-C docks, wireless chargers, Ethernet adapters and storage accessories. We have sorted the Australian range into the products actually worth considering.
Browse UGREEN accessories →Can I use a UGREEN NAS as a replacement for Google Photos or iCloud?
Partially. UGOS Pro's Photo Space feature handles automatic phone backup and sorts photos by people, locations and objects, with search for people or places and OCR search for text in images, in a way that's functionally similar to Google Photos for storage purposes. What it doesn't replicate is Google Lens integration or Google Photos' mobile editing tools. If you're primarily trying to stop paying a monthly cloud-storage subscription and just want your photos safely backed up and browsable, a UGREEN NAS works well. If you rely heavily on Google Photos' smart features, expect some trade-offs.
Does the UGREEN NAS work with both iPhone and Android?
Yes. The UGREEN NAS app is available for both iOS and Android. Phone backup, photo browsing, and remote file access all work on both platforms. Setup is handled through the mobile app after initial NAS configuration via a web browser on your computer.
What happens if one of my drives fails? Do I lose all my data?
It depends on your RAID configuration. If you're running RAID 1 on the DH2300 (two drives mirroring each other), a single drive failure leaves your data intact on the surviving drive. You replace the failed drive and the NAS rebuilds the mirror. If you're running the drives as JBOD (individual volumes, no redundancy), a single drive failure means you lose the data on that drive. On the DH4300 Plus with RAID 5, a single drive failure is tolerable. The array keeps running and you replace the failed drive. RAID is not a backup. Always maintain at least one separate backup copy of important data, whether on a cloud service or an external drive.
Can I access my UGREEN NAS files when I'm away from home?
Yes, through UGREENlink, UGREEN's built-in relay service that handles remote access without requiring you to configure port forwarding. This works on most Australian NBN connections. If you're on a 4G or 5G home broadband service, check with your provider whether you're on CGNAT (Carrier-Grade NAT). This doesn't block UGREENlink, but it does block traditional port forwarding and VPN setups. Transfer speeds for remote access are limited by your home connection's upload speed. Typical NBN 100 plans offer around 17-20Mbps upload, which is fine for accessing documents and photos but slow for large video files.
Do UGREEN NAS units come with hard drives included?
No. UGREEN NASync units are sold diskless (without drives). You purchase the NAS enclosure and drives separately. For home backup, NAS-grade HDDs like Seagate IronWolf or Western Digital Red Plus are recommended. Current pricing for NAS-grade drives in Australia has risen significantly from 2025 levels. Check current prices for the exact drive model and capacity when calculating your total cost. The DH2300 is sold diskless; calculate the total using the live enclosure price plus two current 4TB NAS-drive prices, as drive pricing changes materially over time.
What's the warranty situation for UGREEN NAS in Australia?
UGREEN products purchased from the Australian storefront (UGREEN AU) are covered by Australian Consumer Law. Your first step for a faulty product is usually the retailer that sold it. The ACCC explains your rights under the Australian Consumer Law at accc.gov.au. UGREEN sells direct through its own official store, UGREEN AU, so your warranty claim goes straight to UGREEN AU rather than through a third-party distributor, with a 2-year warranty on most models, 30-day returns, and a 30-day price match included. Keep your purchase documentation in case a claim is needed.
Should I buy from UGREEN AU directly or from Amazon AU?
UGREEN AU (UGREEN AU) is the cleaner option for first-time NAS buyers. The purchase goes directly to the brand's Australian storefront, which provides a more direct warranty pathway. Amazon AU also stocks UGREEN products and may offer competitive pricing worth comparing. The caveat with Amazon is their support model: if a unit fails with your data inside, Amazon won't provide advanced replacement or technical support through the return process. For a device that stores irreplaceable photos and files, the support relationship matters. Amazon is reasonable for confident buyers who know what they're doing; UGREEN AU direct is better for those buying their first NAS.
Ready to set up your home backup? The UGREEN NASync DH2300 has a market price of about $340. Compare specs, check current drive pricing at Scorptec and PLE, and see how UGREEN stacks up against Synology and other NAS brands.