Adobe advises keeping Media Cache Files and Media Cache Database on each workstation and using Productions project locking correctly; other NAS problems can have different causes. Get those two things right and most "Media Pending" errors, project corruption issues, and shared-project conflicts disappear. This guide covers Productions setup on NAS, the exact cache configuration table for each file type Premiere generates, SMB settings for multi-editor workflows, and the definitive Media Pending troubleshooting checklist. It can apply to NAS systems using SMB, but Adobe does not validate specific shared-storage systems; verify Productions support with the storage provider. Australian model pricing and recommendations are in the AU section below.
For a full overview covering hardware, setup, and workflow planning, see our complete NAS video editing guide.
In short: Media Cache Files and Media Cache Database should be local to each workstation. Preview Files may be local or on shared storage; shared previews can be reused by collaborators. Project files belong inside the Productions folder; keep source media and other non-project files outside it. Map drives consistently (same drive letter or volume name on every machine), enable SMB3, and disable Spotlight indexing on the NAS share.
How Premiere Pro Handles Shared Storage. The Productions Model
Premiere Pro's collaborative model changed fundamentally with Productions (introduced in version 14.2, 2020). Most forum advice predates this and describes workflows that are no longer optimal. If you are following a guide from before 2021, you are working with an outdated architecture.
The old approach was shared project files: one .prproj file on the NAS, with file locking preventing simultaneous access. Only one editor has read/write access to a locked project; other editors can open it read-only, copy content, and work in other projects. Productions changes this. A Production creates a root folder on the NAS containing a Production.json file and individual .prproj files. One per editor, per sequence, or per deliverable. Each editor opens their own project file. Premiere uses lock files (.prlock) to prevent two people from opening the same .prproj simultaneously, but the Production structure means editors generally have their own project files and share media, not project files.
The practical limit remains: two editors cannot work in the same .prproj file at the same time. Unlike DaVinci Resolve's bin locking model, Premiere locks at the project file level. The Productions model works around this by giving each editor their own project file within the shared Production structure. Final Cut Pro supports compatible shared-storage libraries and editor-handoff workflows, although its collaboration model differs from Premiere Productions. And Resolve, which uses a database server for true simultaneous multi-user access.
The Cache Truth Table. What Goes Where in Premiere
This is the section that fixes most Premiere NAS problems. Every file type Premiere generates has a correct home. And the consequences of putting any of them in the wrong place range from slow performance to project corruption.
| File / Setting | Correct Location | Why |
|---|---|---|
| Source media (camera files) | NAS | Shared access, large sequential reads |
| Project files (.prproj) | NAS. Inside Productions folder | Shared editing; lock files manage access |
| Media Cache (waveforms, peak files) | Local NVMe/SSD. Never NAS | High IOPS, user-specific; shared cache corrupts |
| Preview / Render files Local or shared scratch storage Premiere supports either; shared previews can be reused by editors | ||
| Auto Save / Backups | NAS. Separate folder | Accessible, doesn't need speed |
| Proxy files | NAS. Shared volume | Generated once, used by all editors |
| Exported deliverables | NAS | Client access and archiving |
| Motion Graphics Templates Local, Creative Cloud Library, or shared network folder Configure shared availability and application compatibility across workstations |
The Media Cache rule: Adobe does not recommend or support placing Media Cache Files or the Media Cache Database on shared storage; keep them local to each workstation. Symptoms are slow waveform regeneration, missing peak files, and project load failures. If your Media Cache is currently on the NAS, move it to local NVMe on every workstation today. Change the location in Premiere Preferences → Media → Media Cache Files and Media Cache Database.
Setting Up Productions on NAS. Step by Step
Once your hardware is in place, set up the Productions structure before any editor opens a project:
- Create a root folder on the NAS share. Use a consistent path such as
\\NAS\Video\Productions\on Windows or/Volumes/Video/Productions/on Mac. This is where all Productions will live. - Create a new Production in Premiere. File → New → Production → name it and point it to the NAS root folder. Premiere creates a named Production folder at the selected location, with Production.json inside that folder.
- Create individual project files within the Production for each editor or deliverable sequence. Each
.prprojfile gets its own lock file. Editors work in separate project files within the shared Production. - On every workstation: change Media Cache location to local NVMe. Premiere Preferences → Media → set Media Cache Files and Media Cache Database to a local NVMe path. Do this on every machine before anyone opens a project.
- Choose the Preview Files location under Production Settings → Scratch Disks. Premiere supports local or shared preview storage; shared previews can be reused by editors.
- Enable NTP time sync on all workstations and the NAS. Productions collaboration relies on file-system timestamps; Adobe advises matching workstation and storage-server time because drift of more than a few minutes can cause unexpected behavior. Most NAS units can be configured as an NTP server for the studio network.
- Map the NAS share to the same drive letter or volume name on every machine. On Windows, always map to
P:\(or whatever you choose). Use the same letter on every workstation. On Mac, ensure the volume name is consistent. Inconsistent mount points cause Media Offline errors that have nothing to do with the actual files.
Cloud sync warning: Adobe says storing a Production in consumer file-sync services is safe, but does not recommend using them to simulate shared storage because Productions collaboration is not designed for that workflow. If any workstation has a sync client watching the NAS share or the Productions folder, disable it. This is a less obvious source of production corruption that turns up in studios where IT has set up automatic cloud backup of the NAS share.
Productions Folder Structure Template
A clean, consistent folder structure prevents most project management problems before they start. Here is a ready-to-use template. Adapt the names to your studio's convention, but keep the hierarchy consistent across all projects:
\\NAS\Video\Productions\
└── [ClientName_ProjectName]\
├── Production.json <-- auto-created by Premiere
Keep camera originals in a media folder outside the Production folder.
│ ├── RAW\
│ └── PROXIES\
├── _PROJECTS\ <-- one .prproj per editor or deliverable
│ ├── Editor1_Assembly.prproj
│ └── Editor2_Graphics.prproj
├── _EXPORTS\ <-- deliverables and client review files
├── _ASSETS\ <-- music, logos, motion graphics sources
└── _ARCHIVE\ <-- Auto Save backups (point Premiere here)Keep Motion Graphics Templates local on each workstation. Version mismatches break projects when they reference a template that is not installed on the opening machine.
SMB Configuration for Premiere Pro
"Use SMB3" is the advice you see everywhere. It is correct but incomplete. These are the specific settings that make a difference to Premiere performance and stability:
- SMB version: SMB3 on the NAS share. Disable SMB1 entirely. It is slow and causes instability with modern Premiere.
- Use the storage vendor’s Premiere Productions guidance for opportunistic locking rather than treating it as a universal setting.
- Enable MTU 9000 only if every device in the complete network path-including switches, the NAS, and workstation NICs-supports it and is configured consistently; otherwise keep the standard MTU. Configure at the NIC level on each machine and confirm via the NAS network settings.
- Spotlight / Windows Search indexing exclusion: Add the NAS share to the exclusion list on every workstation. On Mac: System Settings → Siri and Spotlight → Spotlight Privacy → add the NAS volume. On Windows: exclude the mapped drive letter from Windows Search.
- Do not broadly exclude NAS shares from antivirus scanning. If endpoint security is suspected, ask the IT or security administrator to test and approve the narrowest necessary exception. This is especially relevant in studios with centralised AV management.
Per-brand settings:
- On Synology DSM, do not treat SMB Large MTU as the MTU 9000 setting: Ethernet jumbo frames are configured under Control Panel → Network → Network Interface. Verify opportunistic-locking requirements with Synology for the workload.
- QNAP (QTS/QuTS): Control Panel → Network and File Services → Win/Mac/NFS → Advanced Options → enable Jumbo Frame. For the full brand comparison, see the dedicated guide.
Fixing Media Pending. The Definitive Checklist
Media Pending is Premiere's holding state while it processes or conforms incoming media. It is normal to see it briefly on import. It is not normal to see it for minutes every time you open a project, or to see it on media that has not changed. Work through this checklist in order:
Step 1. Is Media Cache on the NAS?
Go to Preferences → Media and check the Media Cache Files and Media Cache Database locations. If either points to a NAS share or a network drive, move them to local NVMe immediately.
Step 2. Are codecs mixed in your sequence?
Premiere audio conforming depends on the source audio compression and sample rate, not simply on mixing H.264, HEVC, and MXF in a sequence. Proxies can improve editing performance but do not guarantee elimination of conforming or Media Pending.
Step 3. Is Spotlight or Windows Search indexing the NAS share?
The indexer locks files while scanning. Exclude the NAS share from indexing on every workstation as described in the SMB section above.
Step 4. Is antivirus scanning the project files?
Add the NAS share paths to AV exclusions on every workstation. Confirm with your IT administrator if AV is centrally managed.
Step 5. Are system clocks out of sync?
Enable NTP on all workstations and confirm the NAS is also syncing to NTP. Timestamp drift causes cache validation failures that trigger Media Pending on otherwise clean imports.
Step 6. Is SMB1 enabled on the NAS?
Disable SMB1. It is slow and causes intermittent instability with current Premiere versions. Find this in NAS network/file services settings.
Step 7. Still happening?
Clear the Media Cache database entirely: Preferences → Media → Clean. Then delete the cache files from the local NVMe folder on all workstations. Premiere will regenerate on next open. This takes time but leaves you with a clean state.
Network Requirements for Multi-Editor Premiere Workflows
Bandwidth requirements scale with editor count, format, and whether you are working with proxies or native media:
- Adobe lists 1Gbps per workstation as the minimum for Productions. Whether it can carry native 4K ProRes depends on the ProRes variant, frame size and rate, stream count, protocol overhead, and storage performance.
- 2.5GbE: Single editor native 4K ProRes 422, or 2 editors with proxies.
- Adobe recommends 10Gbps or faster for greater-than-HD frame sizes, larger Productions, or multiple simultaneous users; supported editor count depends on aggregate media bitrate and storage performance.
- Size 25GbE or faster from measured aggregate media bitrate, concurrent stream count, overhead, and storage throughput; resolution or editor count alone does not determine the requirement.
The aggregate bandwidth figure is the one to watch. Four editors each needing 500 MB/s of sustained throughput creates a 2 GB/s aggregate demand. A single 10GbE link delivers approximately 1.1-1.2 GB/s under real conditions. Either size your format to fit the link, use proxies to reduce per-editor bandwidth, or move to 25GbE. The network upgrade ROI calculator can help you model whether a switch upgrade is worth the cost for your setup. For a deeper look at connection options, see the Thunderbolt vs 10GbE vs 2.5GbE guide.
Recommended NAS for Premiere Pro Teams (2026)
NAS selection for Premiere is less constrained than for DaVinci Resolve. Premiere does not require Docker or a database server, so the hardware floor is lower. For a full buying guide, see best NAS for video editing Australia. For Premiere specifically:
- 2 editors: the QNAP TS-464 can accept a compatible optional 10GbE PCIe card; the Synology DS925+ is limited to its two built-in 2.5GbE ports and cannot take a 10GbE add-in card. A 4-bay system may suit some two-editor setups, but suitability depends on codec and stream bitrate, RAID layout, drive performance, capacity, redundancy, and growth.
- 4-6 editors: QNAP TVS-h874 or Synology DS1825+. 8-bay gives you room to grow the media pool without rebuilding the array. Both can support 10GbE with the appropriate configuration; concurrent Premiere performance depends on the installed network adapter, drives, RAID or storage layout, codec, and workload.
- 6+ editors or high-resolution formats: OWC Jellyfish or a dedicated shared storage server. At this scale, the NAS-as-production-storage model reaches its limits and purpose-built hardware starts to make economic sense.
🇦🇺 Australian Buyers: NAS Models and Pricing for Premiere Pro
For Premiere Pro workflows, the Synology DS925+ and QNAP TS-464 are the core recommendations for 2-editor setups. Both are available from Scorptec, Mwave, and PLE with current AU pricing around $995 and $999 respectively. For 4-6 editor teams, the QNAP TVS-h874 is available through Scorptec and specialist resellers. The Synology DS1825+ ($1,899 from Scorptec as checked 25 August 2026) is the Synology equivalent. For NBN-connected studios: remote collaboration via Teams or Frame.io is typically more practical than remote NAS access. NBN upload speeds vary by plan and access technology; since September 2025, the eligible FTTP/HFC Home Fast wholesale tier is 500/50 Mbps. Remote editing practicality depends on actual sustained upload and download speed, media bitrate, latency, VPN or remote-storage architecture, and proxy settings.
Related reading: our NAS buyer's guide.
Related reading: our NAS explainer.
See also: our complete Synology NAS Australia guide.
Can Premiere Pro run directly from a NAS?
Source media and project files can live on the NAS. And should, for collaborative setups. Media Cache Files and Media Cache Database should be local to each workstation. Preview Files and Auto Save are scratch disks that Premiere supports on shared storage; choose local or shared locations to suit the workflow. Premiere itself (the application) installs locally and runs locally on every machine. What the NAS hosts is your media library and the Productions folder structure, not the application.
Why does Premiere say Media Pending when opening from a NAS?
A shared Media Cache is one possible cause to check; Adobe does not recommend or support it, but Media Pending has multiple possible causes. Go to Preferences → Media and confirm the Media Cache Files and Media Cache Database locations point to a local NVMe path, not a network drive. If Media Cache is already local, check whether Spotlight or Windows Search is indexing the NAS share. The indexer locks files during scanning, causing Media Pending. Disabling indexing on the NAS share resolves this.
Can two editors work on the same Premiere project at the same time?
Not on the same .prproj file. Premiere locks at the project file level. With Productions, each editor works in their own project file within the shared Production. They can reference the same media, share the same Productions folder, and their work combines into the master Production. But they each have their own project file. True simultaneous bin-level editing on the same project requires DaVinci Resolve's database model, not Premiere's file-locking model.
Is Premiere Pro compatible with Synology NAS?
Yes. Synology NAS units work well with Premiere. Use SMB3, disable SMB1, enable Jumbo Frames (MTU 9000), and keep Media Cache off the NAS. The DS1825+ and DS925+ are commonly used in Premiere workflows. Synology does not support Thunderbolt, so 10GbE is the high-speed connection option for Mac editors. Which is the right infrastructure for team setups regardless.
Should I use Team Projects or Productions for NAS collaboration in Premiere?
Productions for on-premise NAS workflows. Productions is designed for a shared local server. It stores everything in a folder you control, works offline, and has no subscription requirement beyond your Premiere licence. Team Projects uses Adobe's cloud infrastructure and is better suited for geographically distributed teams without a shared NAS. Team Projects stores project metadata and media references in Adobe Creative Cloud; collaborators must arrange media access separately. Suitability depends on the chosen media-sharing method and actual connection performance. Productions on local NAS is the right tool for most AU studios.
Check whether your current network can handle your team's aggregate Premiere bandwidth before you hit the problem mid-project.